FAQs

About Vein Finder

Does this product have a CE Certificate?

What is the scanning depth of the Aimvein vein finder?

What is the optimal imaging distance for the Aimvein vein meter?

Can the Aimvein vein finder be used to draw blood?

Aimvein vein finder require calibration?

What should I pay attention to when using Aimvein for the first time after unboxing?

What are the methods of using the Aimvein vein finder?

What does the Aimvein Vein Finder do?

How exactly does an Aimvein vein finder work?

What type of maintenance does AimVein require?

How much does AimVein vein finder cost?

Why do you need a Infrared portable vein finder like AimVein?

How to achieve optimal vein results with Aimvein?

Who can benefit from an Aimvein Vein Finder?

Why is Vein Locator important?

What should be paid attention to before using this device?

Is Aimvein easy to use?

Is Aimvein Vein Finder Harmful?

About Service

Does the AimVein come with a warranty?

Do you provide adapters for different countries' plugs?

Does AimVein come with training?

Can I request a refund if I'm not satisfied with my device?

How long does it take to receive the device after placing an order?

If the device malfunctions after the warranty period, can I still get it repaired?

Attention and Caution

  • Infrared Vein Finder is a kind of medical equipment that forms the subcutaneous vein image in situ for contactless.
  • To accurately examine the position of the vein, it is suggested to put the product at the proper height and angle and keep the product located in the center of the target vein. 
  • Don't look straight at the light source when it is working.
  • This product belongs to the electronic equipment. There could be outside interference by electromagnetic signals. So please stay away from other equipment when using it.
  • It is suggested that the instrument should not be used when charging.
  • The device has no waterproof function. Please keep it from a liquid.
  • Please do not open, disassemble or repair the instrument by yourself.
  • If the product is expected to be not used for a long time, please charge the product fully, clean, and package it in a dry, shady, and cool place to store by the original packaging materials. Please avoid putting the product upside down and under heavy stuff when storing.
  • This product contains lithium polymer batteries; it is strictly prohibited to put the product into the fire. Don't discard at will and contact the manufacturer for recycling.